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JPay is a software developed by Jpay Mobile that provides digital services such as e-mail, music, games and remittance to incarcerated individual. Of course, the app also lets you send money and emails to prisoners from your Android device. What’s more, it is worth mentioning that the application scenario of Jpay is the prison world in the United States.

Next, the app is easy to access inmates and confines while faster to send money and messages. Therefore, such an app gets attention in prison. Although sometimes it has some glitches, such as photos not sent successfully, or e-mails failed to send, as a whole this app is decent and convenient when it comes to staying in touch with someone incarcerated.

On the whole, it’s a good app that allows you to keep up with your incarcerated loved ones and friends. The app is very convenient for staying in touch with my loved one who is incarcerated and I’m grateful for that opportunity to easier communicate with them but the recent update seems like it has taken a couple steps back from when I previously had it downloaded on my old phone. But as a whole, it is advanced in function.

On iOS App Store, the rating of JPay is 2.3 out of 5.0, with 11,500 user reviews. On Google Play, its rating is 4.2 out of 5.0, with 1L user reviews and more than 50L installs. Based on the above data, we can find that this app has relatively high scores and ranks high in Google Play. Of course, JPay is the easiest way to keep in touch and support your incarcerated person.

In the latest update, except for the usual bug fixes, the app has also made efforts to improve performance and fine-tune details. So, your experience in the app will be better than before.

From the actual experience, this app lets users connect with incarcerated individuals, when it wants to. It offers users the ability to send video grams or photos, as well as emails and money. I think JPay is pretty good, with the exception of how long it takes for your loved one to get there mail, and they don’t have video messages at all facilities but on the other hand it’s very cost effective in my opinion. In a sense, it is just a basic app to help family, friends, and loved ones keep in touch with their incarcerated person. But overall, the app is simple, basic.

Pros

1. It works great on the family side, and the new notification feature is really good.

2. The app works fairly decent as far as getting emails.

3. This is a great way to keep in contact with your loved ones.

4. The app itself is easy to use, and offers some nice features for communicating with your loved one.

5. Most of the time it is great with helping keep up with loved ones and friends.

Cons

1. It always takes so long to load.

2. It has been so frustrating trying to have a back and forth conversation because each message is screened.

3. Some messages are sent within the hour, others take weeks to be delivered.